GAS

National Gas Emergency numbers.

  • England, Scotland and Wales;
    • For Natural gas and LPG, call the National Grid Gas Emergency Freephone Number:       
    • 0800 111 999

Gas can be very dangerous and the law in the UK states that all persons carrying out work connected with gas must be registered with the GAS SAFE register (this has taken over from CORGI).

Any person carrying out DIY work or an unregistered tradesman carrying out such work is not only breaking the law but endangering the occupants of the premises.

If you need any gas work carried out, don't do it yourself and don't use an unregistered tradesman - it's not worth it even if you save a few pounds.

 

The Gas Register (TM) is the new hallmark for gas safety in Great Britain and the Isle of Man. From April 1st 2009, Gas Safe Register replaced CORGI gas registration as the official gas safety body, however, Corgi will remain the official gas safety body in Northern Ireland, Guernsey and Jersey. If you are unsure please contact Gas Safe on 0800 408 5500.

So, from 1st April, by law, only Gas Safe registered engineers should carry out work on gas appliances or installations in your home, within Great Britain and the Isle of Man


Why do I need to use a Gas Safe registered engineer?

It’s all about safety. To make sure that gas appliances such as boilers, fires, ovens and hobs are installed, maintained and serviced safely you should employ a Gas Safe registered engineer to carry out the work.

If someone other than a Gas Safe registered engineer does the gas work in your home, you could be risking the safety of your family and your property.


Why is CORGI gas registration in Great Britain ending?

The HSE (Health and Safety Executive) undertook a review of gas safety in 2006. This review concluded that there was a strong case for modernising the gas registration scheme to bring added benefits to gas consumers and gas engineers. The review called for a clearer focus on gas safety, and simple registration and competence requirements for gas engineers without compromising safety or service standards. It was an opportunity to build on the successes of the existing registration scheme, and at the same time introduce innovation and add value to gas consumer safety.


What will happen to any existing investigations of registered installers?

Any ongoing HSE, LA or police investigations against CORGI registered installers will continue and be unaffected. Any ongoing investigations of consumer complaints against CORGI registered installers in connection with the gas registration scheme will be passed to Gas Safe Register for completion.


How do I check my engineer is Gas Safe registered?

Always ask for the card. All Gas Safe registered engineers have an ID card with their licence number and a photograph. The licence number is easily verified on the website or by phone and we will get back to you with confirmation of the engineer’s name.

If you think your engineer is not registered, just call Gas Safe on 0800 408 5500 or contact them via the Gas Safe website.


How do I find a Gas Safe registered engineer?

To find a Gas Safe registered engineer in your area, visit the Gas Safe website www.gassaferegister.co.uk or call Gas Safe on 0800 408 5500.

What To Do In A Gas Emergency

Are you experiencing any of the symptoms of carbon monoxide poisoning?

Can you smell gas?

Are there any danger signs on or around the appliance?

Act quickly and take the following safety steps:

  • Open all doors and windows to ventilate the room. Get fresh air immediately.
  • Switch off the appliance and do not reuse until it has been checked by a Gas Safe registered engineer
  • Do NOT switch on or off any light switches or power sockets.
  • Shut off the gas supply at the mains (if you know where this is).
  • Call the relevant National Gas Safety number (see below)
  • If you feel any ill effects visit your GP or the hospital immediately and tell them that you believe your symptoms may be related to carbon monoxide poisoning
  • Contact a Gas Safe registered engineer to carry out the necessary repairs to the appliance

National Gas Emergency numbers.

  • England, Scotland and Wales;
    • For Natural gas and LPG, call the National Grid Gas Emergency Freephone Number: 0800 111 999
       
  • Isle of Man:
    • For Natural gas and LPG, call Manx Gas Ltd: 01624 644 444
       
  • Northern Ireland:
    • For Natural gas, call Phoenix Natural Gas: 0800 002 001
    • For LPG
      • Bulk and Metered supplies; see telephone number on the bulk storage vessel or at the meter
      • Cylinder supplies; See gas supplier emergency contact details in the local telephone directory*
         
  • Jersey:
    • For Natural gas and LPG, call Jersey Gas Company Ltd: 01534 755555
       
  • Guernsey:
    • For Natural gas and LPG, call Guernsey Gas Ltd: 01481 749000

* For cylinder supplies on caravan parks and hire boats, the site owner and/or boat operator may also have responsibilities. Advice may be obtained from the gas company identified on the cylinder through their emergency contact.